Frequently Asked Questions

Common questions, clear answers


How do I search for products that will fit my motorcycle?

How do I know if an item is in stock?

Do you take special orders? 

Can you help me with a hard-to-find item?

Where can I find the country of manufacture?

How do you determine whether a product will fit my motorcycle?

Help with Products

Do you offer installation videos?

Can you help me find a repair shop near me?

How do I bleed my brake lines?


Where do I find the tracking number for my order?

Why haven’t I received a confirmation email?

What does it mean if a listing is marked “final sale”?


Click here to read our Shipping Policy.

What are your shipping hours?

Do you offer free shipping?

Can I request expedited shipping? 

Are all orders sent via USPS?

What is the standard shipping time? 


Click here to read our Return Policy.

What is your return policy?

Who pays for return shipping?

Special Products Note

My Account

How do I update my email or mailing address?

Why should I subscribe to the Brakecrafters’ newsletter?

How do I subscribe to the Brakecrafters’ newsletter?

How do I unsubscribe from the Brakecrafters’ newsletter?

About Brakecrafters

Where are you located?

Where can I learn more about Brakecrafters?

What is the Brakecrafters’ Repair Partner program?

How can I become a Brakecrafters’ Repair Partner?

Couldn't find what you were looking for?

If you have any questions or concerns, don't hesitate to reach out to us. Contact us using the link below or send us an e-mail at or call us at 1-855 STOP YOU (1 855 786 7968).

Contact Us