Shipping, Fulfillment and Returns

Shipping, Fulfillment and Returns

Shipping and Returns

Fulfillment – We process orders within 24-72 hours of receipt excluding holidays and weekends. Cancellation/change requests will be honored if received before 2 pm (EST) on the first working day following the date of the original order.

We offer three different domestic shipping options. 

  • Free Shipping – Orders over $25 can ship using USPS First Class Mail for free. Orders under $25 will ship USPS First Class for a flat rate of $5.
  • FedEx 2 Day Shipping – Customers can select FedEx 2 Day shipping for $7.50 for orders under 2 lbs and $9.99 for orders over 2 lbs. This selection is made at checkout.  Orders shipped using FedEx 2 Day shipping will ship the same day for orders received by 2 p.m. and arrive in 2 business days from the day that it ships.  For example, an order received at 7 p.m. on Monday will ship Tuesday and arrive by end of day on Thursday.
  • USPS Priority Shipping – Customers can select USPS Priority Shipping for $7.99. Note that USPS Priority Shipping service does not guarantee delivery to you within 2-3 business days from date of order. It does however mean once your item ships it will arrive more quickly via Priority Mail than if you had used our First Class shipping option.

International Orders – All international customers must submit a telephone number at checkout. Please note our goods ship exclusive of duties. You may be subject to a duties and customs fees at destination. Any applicable duty and customs charges are the responsibility of the customer.

Returns – We accept returns within 14 days of receipt of your item. In all cases, with the exception of defect or fulfillment error, shipping costs are the responsibility of the customer and non-refundable.

Return authorization is required in order to process your return. If you wish to return any item purchased from please contact us at quoting your order number in the subject line of the email. Unless otherwise stated return shipping is the responsibility of the customer.

We may from time to time offer final sale markdowns. We cannot accept returns on these items. Where these terms are in effect they will be clearly indicated on our online store.