Brake lines are custom made for your motorcycle’s make, model and year, and not produced until an order is placed. As a result, they have a different shipping policy from our other products.
· They usually ship 1-3 business days after the order is received, depending on the time the order is placed and the turnaround time from our supplier.
· Brake Lines will be shipped separately from other items in your order but will not incur additional shipping charges.
Special orders are items that we do not normally carry and require a special purchase from our supplier.
· Processing Time: Special orders will take longer to ship and the timing depends on shipping from our supplier.
· Special orders will be shipped separately from other items in your order but will not incur additional shipping charges, as long as the total order meets the minimum for free shipping.
Returns on Brake Lines & Special Orders
- Custom color brake lines are NOT returnable.
- For all other brake lines, return authorization is required in order to process your return. Contact us at sales@brakecrafters.com, stating your order number in the subject line of the email.
- We accept returns within 14 days of receipt of your item.
- All returns are subject to an inspection once received and will be assessed a 20% restocking fee.
- Unless otherwise stated return shipping is the responsibility of the customer.
- In all cases, with the exception of defect or fulfillment error, original shipping costs are the responsibility of the customer and non-refundable. Refund amount will be less original shipping costs.
- Merchandise must be returned in new, unused condition, contain all the original packaging and all accessories. Approved items will be free of scratches, scuffs, dents or other damage.
